Returns Policy – SailingApparels.com
Last Updated: [Month/Year]
Our Returns Promise
We stand by our sailing gear. If you’re not satisfied, return within 30 days for a full refund.
Eligibility
✓ Condition: Unworn, unwashed with original tags
✓ Timeframe: Within 30 days of delivery
✗ Non-Returnable: Custom orders, safety equipment
How to Return
- Initiate: Visit SailingApparels.com/returns
- Pack: Use original packaging with protective lining
- Ship: Attach prepaid label (UK only)
- Wait: Processing takes 3-5 business days
Refunds
• Method: Original payment or store credit
• Timing: 5-7 business days after inspection
• Note: Original shipping costs non-refundable
Specialty Gear
• Waterproof Items: Must pass our reseal test
• Footwear: Sole inspection required
• Technical Wear: All safety tags must be intact
International Returns
• Customer covers return shipping
• Mark as “RETURNED GOODS” for customs
• Refund excludes original international shipping
Faulty Items
For defective gear:
- Document: Take photos of the issue
- Contact: Notify us within 7 days
- Resolution: We’ll ship replacements immediately
Sailing Specifics
• Saltwater-tested items require freshwater rinse before return
• Sailing gloves must be unused with grip intact
Status Tracking
Check your return:
- Log in to your account
- Navigate to “Order History”
- View real-time updates
Need Advice?
Our Sailing Gear Experts can help!